The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Fitzgerald Subaru Rockville dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Humane Rescue Alliance, Pets with Disabilities, Hero Dogs

Wind/Solar Energy, William Tyler Page Elementary School

Don Bosco High School Corporate Work Study, Holy Cross School

Child Safety Seat Inspection, Yellow Ribbon Fund

Mobile Med, Leukemia & Lymphoma Society, National Capital Area

Did Fitzgerald Subaru Rockville go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Fitzgerald Subaru Rockville

Subaru and Fitzgerald Subaru Rockville believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

The Fitzgerald Subaru Team Does It Again! - Katie R

On December 10, 2022, the Fitzgerald Subaru Gaithersburg dealership team hosted Humane Rescue Alliance for a wonderful adoption event! As always, the team went above and beyond to create a festive and welcoming environment for customers and potential adopters. They had a Santa and a professional photographer that took pictures with newly adopted pets and their new families! They provided snacks for folks, and the holiday and winter decorations created a great atmosphere. Staff wore Adopt Underdog t-shirts and they even gave the Humane Rescue Alliance team pizzas to bring back to the shelter. Thanks to them, we found homes for three dogs, one cat, and one guinea pig that day!

The Fitzgerald Subaru Team Does It Again!

Always Treated Like A VIP - David B

I accidentally put the wrong fuel in my car and didn't realize it until the tank was full. I immediately called my service advisor, Meghan Parker, and she had my back. She spoke with the mechanics, and they told me to have the car towed in - not to drive it. They got me in right away and flushed the tank and checked everything to make sure my Outback was ok. I also had a recall taken care of at that time. I couldn't ask for better service. Fitzgerald Countryside Subaru is absolutely the best. I have been treated like a VIP anytime I am there.

Fitzgerald Auto Mall
Always Treated Like A VIP

Fitzgerald Subaru Adopts 15 Classrooms at Wheaton Woods Elementary School! - Daysi C

The Wheaton Woods Community School is honored to partner with Fitzgerald Subaru Rockville! Subaru have adopted 15 classrooms! Thank you for providing the staff with a breakfast during the awards ceremony. Teachers were all smiles as they received their classroom kits! Each kit contained markers, whiteboards, sticky notes, headphones, pencils and stress relief toys! Our students are so excited to have these items in the classroom. In addition to the kits, each teacher received funds to support their classroom. Thank you so much for supporting the learning environment in our community!

Wheaton Woods Elementary School
Fitzgerald Subaru Adopts 15 Classrooms at Wheaton Woods Elementary School!

Awesome Community Partner - Daysi C

Wheaton Woods is very thankful for the partnership with Fitzgerald Subaru Rockville! They were one of the many community partners that joined us for the Back to School Fair. This was a great way to get our community excited about the school year! During this fair Subaru provided our families with resources and little gifts. They were a very popular community partner, everyone was lining up to visit the station! Thank you for supporting our community events!

Wheaton Woods Elementary School
Awesome Community Partner

Subaru Loves Pets Month with the Humane Rescue Alliance - Diane W

The Humane Rescue Alliance was once again invited to participate during Subaru’s Loves Pet Month in October by Dottie and the Fitzgerald Subaru of Gaithersburg team. During our adoption event in Gaithersburg, HRA was able to successfully secure adoptions for 15 animals - 11 Puppies, 1 Shelter Dog, 1 Underdog, 2 Cats! The puppies adopted at the event came from a much smaller shelter in the south, and because of our transport program, we are able to free up space in these small shelters and move the dogs into their new homes quickly. It is incredibly important to secure their new homes and avoid long stays at the shelter or in foster. Also, the adoption of our "underdog" was incredibly special, and we are so happy to have the support from Dottie and the Fitz/Subaru Team for animals with non-traditional care needs. HRA is incredibly grateful for Dottie and her team who continually and graciously support our animals!

Humane Rescue Alliance
Subaru Loves Pets Month with the Humane Rescue Alliance

Subaru Loves Pets Month with the Humane Rescue Alliance - Diane W

The Humane Rescue Alliance was once again invited to participate during Subaru’s Loves Pet Month in October by Dottie and the Fitzgerald Subaru Rockville team. During our adoption event in Rockville, HRA was able to successfully secure adoptions for eight puppies and two shelter dogs! The puppies adopted at the event came from a much smaller shelter in Texas, and because of our transport program, we are able to free up space in these small shelters and move the dogs into their new homes quickly. It is incredibly important to secure their new homes and avoid long stays at the shelter or in foster. HRA is incredibly grateful for Dottie and her team who continually and graciously support our animals!

Humane Rescue Alliance
Subaru Loves Pets Month with the Humane Rescue Alliance

Fitzgerald Free Adoption Promo & Event - Diane W

The Humane Rescue Alliance in partnership with Dottie Fitzgerald and the Fitzgerald Auto Malls hosted an adoption event for adoptable dogs, cats, and other small animals. The event took place the week of Dottie’s birthday, and because of her unending and loyal support for animals in need, in honor of her birthday, Fitzgerald Subaru hosted a promotion to make all adoptions across the organization free for the day! Including animals at the event and in HRA’s shelter in DC. This amazing donation for the animals has lasting and life changing effects for them. The adoption event was a complete success with most animals going straight to their new homes! HRA is eternally grateful to have such a supportive partner who understands the impact of these events. Thank you, Dottie!

Humane Rescue Alliance
Fitzgerald Free Adoption Promo & Event

Humane Rescue Alliance Celebrates Dottie's Milestone Birthday - Diane W

The Humane Rescue Alliance was in attendance for Dottie’s milestone birthday surprise celebration in June 2022 in which HRA staff happily brought a couple adoptable dogs to the event. At most birthday parties, the person celebrating their day receive gifts from others, however Dottie Fitzgerald is such a special person, she turned around and gave the Humane Rescue Alliance $7,500 from her internal Subaru fundraiser through donations and branded t-shirt sales. The check was presented to HRA’s CEO, Lisa LaFontaine, who graciously accepted this amazing and unexpected donation from Fitzgerald Subaru. We finished the afternoon with doggie cuddles, hugs, and many thanks to the Fitzgerald Subaru family.

Humane Rescue Alliance
Humane Rescue Alliance Celebrates Dottie's Milestone Birthday

Fitzgerald Subaru recognizes HRA Superheroes! - Katie R

On February 8, 2022, the team at Fitzgerald Subaru held an amazing mini ceremony to recognize Superheroes associated with the Humane Rescue Alliance! A joyous affair, the event highlighted both people and animals doing extraordinary things and gathered folks together to hear two stories of unsung heroes. First was the story of Milo, a dog adopted from an event hosted by Subaru. Milo heard an elderly neighbor in distress and saved her life! Milo and his family joined the ceremony virtually. Next was the story of Hank, a cat who got stuck in a tree for days. HRA staff worked with Hank's owner to employ creative methods to get Hank safely down and reunited with his owner. Thanks to the Fitzgerald team, HRA staff members were publicly awarded for their tenacity and ingenuity. HRA is so grateful for all that the Fitzgerald Subaru team does for both animals and the people who care for them! The mid-day award ceremony was a treat, especially for staff members who work tirelessly and without fanfare.

Humane Rescue Alliance (HRA)
Fitzgerald Subaru recognizes HRA Superheroes!

Wheaton Woods ES loves Fitzgerald Subaru! - Helen W

Wheaton Woods Elementary School was honored when Fitzgerald Subaru gifted us with funding through the Adopt-a-Classroom program. Several of our teachers were able to purchase creative and educational items to enhance their lesson plans this year, which was much appreciated as we headed back to in-person school, navigating a new normal thanks to Covid-19. One of the teachers that received funding was one of our academic support teachers, Mrs. Theresa Baker, who was able to purchase a class set of puppets. Mrs. Baker uses the puppets for a variety of activities. Recently, her third grade class used the puppets for a multi-sensory spelling activity. The puppets each had letters on them and students arranged themselves in the correct order to spell the words they were focusing on. It makes a fun way to practice spelling patterns, especially for more kinesthetic and tactile learners. The students manipulated the phonemes by changing the beginning and ending letters. They are working on vowel patterns now. The puppets make these types of drills more fun and exciting – the smiles say it all! Thank you Fitzgerald Subaru!

Wheaton Woods Elementary School
Wheaton Woods ES loves Fitzgerald Subaru!